{"id":1790,"date":"2019-04-11T02:17:13","date_gmt":"2019-04-11T02:17:13","guid":{"rendered":"http:\/\/blog.resourcezoneinternational.com\/?p=1790"},"modified":"2019-06-20T04:42:00","modified_gmt":"2019-06-20T04:42:00","slug":"emotional-intelligence-a-critical-workplace-skill","status":"publish","type":"post","link":"https:\/\/blog.resourcezone.com.au\/?p=1790","title":{"rendered":"Emotional Intelligence \u2013 a Critical Workplace Skill"},"content":{"rendered":"

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For many decades, it has been the view of the majority of leaders that individuals should be hired and placed in positions, mainly based on their knowledge and general intelligence. This suggests that it is mental capacity that has been highly valued when it comes to considering individuals. However, in the last 20 years or so, another factor has been increasingly in the mix \u2013\u00a0not so much mental intelligence but emotional intelligence. So, what specifically do we mean when we talk about emotional intelligence? Although it continues to evolve, one definition is that emotional intelligence is the ability to identify, understand, use, manage and control emotions. This includes not only our own emotions but also those of others.<\/p>\n

Although it has strong links with the work of social intelligence carried out by Wilson Learning in the late 1950\u2019s and 60\u2019s, the original research on emotional intelligence was carried out by the two psychologists Peter Salovey and John Mayer in the late1980\u2019s and early 1990\u2019s. They suggested that emotional intelligence has three main branches:<\/p>\n