Although few of us like to confront or challenge another person, even when it is justified, we inevitably have to have these conversations from time
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When we communicate, our assumptions can act as very powerful ‘filters’. A filter is a set of beliefs based on one or more “blocks” of knowledge abou
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Speaking in public on behalf of an organisation can take place in a number of situations. This might include: giving a speech to a large group of
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Dr Eric Berne, a Canadian born psychologist designed Transactional Analysis, or TA as it is often known today, as a system that seeks to
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Some questions are very easy to answer and we simply take them in our stride. But this is not always the case, especially when an individual is in
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So-called ‘bad’ communication is pretty simple. Bad communication is what happens when you’re not able to get your ideas and feelings through to t
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